August 16, 2026 · by David Gilbert · 3 min read · Security & Scams
The phone rings with an unknown number, or a text arrives about a missed delivery or a problem with your account. Scam calls and messages have become a daily nuisance, and they're getting more convincing all the time. The good news is that scams follow predictable patterns. Once you know the signs, you can spot them quickly and protect yourself and your family.
The Tactics Scammers Rely On
Almost every scam uses the same emotional levers: urgency, fear, or temptation. You'll be told you must act immediately, that something bad will happen if you don't, or that you've won or are owed something. The goal is to rush you into acting before you have time to think clearly. The moment you feel pressured to act right now, treat it as a warning sign.
Common Phone Call Scams
- The "tech support" call. Someone claims to be from a well-known company saying your computer has a virus. They don't know you, and they're after access to your computer or your money.
- The government threat. A caller claims to be from a government agency and threatens fines or arrest unless you pay immediately. Real agencies don't operate this way.
- The bank "fraud team". A caller says there's suspicious activity and asks you to confirm details or move money to a "safe account". Hang up and call your bank directly.
Common Text Message Scams
- Missed delivery texts. A message about a parcel you weren't expecting, with a link to "reschedule" or pay a small fee. The link leads to a fake site after your details.
- Account problem texts. Claims that your bank, phone, or streaming account has an issue and you must log in via the link provided. Never log in through a link in a text.
- The "Hi Mum" message. A text from an unknown number claiming to be your child who has lost their phone and needs money. Always verify by calling them on their known number.
The Golden Rules
Two simple habits will keep you safe from the vast majority of scams. First, never click links in unexpected texts — go to the website directly instead. Second, never give out personal details or money to someone who contacted you. If you're unsure, hang up and contact the organisation yourself using a number you've looked up independently.
If You're Caught Out
Help Protect the People Around You
Scammers cast a wide net, and the people most at risk are often those least familiar with the warning signs — frequently older relatives. Sharing what you know is one of the kindest things you can do. Let family members know it's always okay to hang up, that no genuine caller will pressure them, and that they can call you to check anything that feels off. A scam stopped before it starts is one that costs nobody anything.
If you think you've fallen for a scam, act quickly: contact your bank, change any passwords involved, and have your devices checked. Your Local Tech Solutions can scan your device for anything nasty and help secure your accounts. Get in touch for friendly, judgement-free help — it happens to the best of us.
